Privacy Policy

YUKO NAGAYAMA ASSOCIATES (hereinafter referred to as “the Company”) recognizes the importance of protecting the personal information of our customers, and will comply with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”), and will strive for appropriate handling and protection in accordance with the following privacy policy (hereinafter referred to as “this Privacy Policy”).

1. Definition of personal information

For the purposes of this Privacy Policy, personal information means personal information as defined in Article 2, Paragraph 1 of the Personal Information Protection Law, i.e., information about a living individual that can identify a specific individual by name, date of birth, or other description contained in the information (information that can be easily cross-checked with other information to identify a specific individual). (This includes information that can be easily cross-checked with other information to identify a specific individual.

2. Purpose of use of personal information

We will use your personal information for the following purposes.

1. For the provision of our business
2. For providing information on our business and responding to inquiries
3. For providing information on our products and services
4. For responding to violations of our terms and conditions, policies, etc. (hereinafter referred to as “terms and conditions, etc.”) related to our business
5. To notify you of changes to the terms and conditions of our business
6. To help us improve our business, develop new services, etc.
7. To create statistical data processed in a format that does not allow individual identification in relation to our business

3. Change of purpose of use of personal information

We may change the purpose of use of personal information to the extent that it is reasonably recognized as having considerable relevance, and in the event of such change, we will notify you or make a public announcement.

4. Restrictions on the use of personal information

We will not handle personal information beyond the scope necessary to achieve the purpose of use without the consent of the customer, except as permitted by the Personal Information Protection Law and other laws and regulations. However, this does not apply to the following cases.

1. When required by law
2. When required to protect the life, body, or property of an individual and it is difficult to obtain the consent of the customer
3. When required to improve public health or promote the sound growth of children and it is difficult to obtain the consent of the customer When it is difficult to obtain the customer’s consent
4. When it is necessary to cooperate with a national agency, a local government or a person or organization entrusted by either of the foregoing in executing affairs prescribed by laws and regulations, and obtaining the customer’s consent is likely to impede the execution of such affairs

5. Proper acquisition of personal information

We will acquire personal information in a proper manner and will not acquire it by deception or other wrongful means.

6. Secure management of personal information

The Company will exercise necessary and appropriate supervision over its employees to ensure that personal information is managed securely against risks such as loss, destruction, falsification, and leakage. In addition, when the Company outsources all or part of the handling of personal information, it will conduct necessary and appropriate supervision to ensure that the outsourced company manages personal information safely.

7. Third-party provision

Our company will not provide personal information to third parties without the prior consent of the customer, except in cases where disclosure is permitted under the Personal Information Protection Law or other laws and regulations. However, the following cases do not fall under the provision of personal information to third parties as stipulated above.

1. When the Company entrusts all or part of the handling of personal information within the scope necessary to achieve the purpose of use
2. When personal information is provided in connection with the succession of business due to a merger or other reasons
3. When personal information is shared in accordance with the provisions of the Personal Information Protection Law

8. Disclosure of Personal Information

When we are requested by a customer to disclose personal information in accordance with the provisions of the Personal Information Protection Law, we will disclose such information to the customer without delay after confirming that the request is made by the customer himself/herself (if such personal information does not exist, we will notify the customer to that effect). (If the personal information in question does not exist, we will notify the customer to that effect.) However, this does not apply in cases where we are not obligated to disclose the information under the Personal Information Protection Law or other laws and regulations.

9. Correction of Personal Information, etc.

When a customer requests the correction, addition, or deletion of his or her personal information (hereinafter referred to as “correction, etc.”) in accordance with the provisions of the Personal Information Protection Law on the grounds that the personal information is not true, we will confirm that the request is made by the customer himself or herself, and, to the extent necessary to achieve the purpose of use, will conduct the necessary investigation without delay. Based on the results, we will correct the content of the personal information and notify the customer of that effect (if we decide not to make the correction, we will notify the customer of that effect). However, this does not apply to cases where the Company is not obligated to make corrections, etc. under the Personal Information Protection Law or other laws and regulations.

10. Suspension of use of personal information

When our company is requested by a customer to stop using or erase the customer’s personal information (hereinafter referred to as “stop using, etc.”) based on the provisions of the Personal Information Protection Law, on the grounds that the customer’s personal information is being handled beyond the scope of the purpose of use that has been announced in advance, or on the grounds that the personal information was obtained through deception or other wrongful means, our company will respond to the customer’s request with the reason. In cases where a request is made for the cessation of use or deletion of personal information (hereinafter referred to as “cessation of use, etc.”) in accordance with the provisions of the Personal Information Protection Law on the grounds that the information has been acquired through deception or other wrongful means, and it is found that there is a reason for the request, the cessation of use, etc. of the personal information will be carried out without delay after confirming that the request is made by the customer himself/herself, and the customer will be notified to that effect. However, this does not apply to cases where the Company is not obligated to suspend the use of personal information under the Personal Information Protection Law or other laws and regulations.

11. Use of cookies and other technologies

A cookie is a piece of information that is sent and received between the web server and the user’s browser when viewing a web page. However, the recorded information does not include any information that can be used to identify specific individuals, such as user names or email addresses.

The Company’s services may utilize cookies and similar technologies.

This site is not intended for use by third parties for any purpose whatsoever. However, if you disable cookies, you may not be able to use some of the functions of our services.

12. Continuous improvement

The Company will review the operation of the handling of personal information from time to time and strive for continuous improvement, and may change this Privacy Policy as necessary.

13. Contact us

For requests for disclosure, etc., opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the following.

10F, 1-1-7, Shinjuku, Shinjuku-ku, Tokyo, JPN 160-0022
YUKO NAGAYAMA ASSOCIATES
tel：03-6913-7097 / fax：03-6913-7098
mail：contact@yukonagayama.co.jp